First few Article Sentences
Healthcare has been hit hard by the Great Resignation with turnover and early retirements at record high levels. In this competitive environment, leaders are recognizing the importance of a positive workplace culture. Potential employees now have the ability to access the culture of any organization through online websites, such as Glassdoor, Inc. Reviews on these sites can be both helpful or in many cases detrimental to attracting, recruiting, and retaining the best employees.
Almost daily I receive articles and alerts by experts describing the steps leaders need to take to create a great culture. They include such things as strong core values, allegiance to mission statements, communication, teamwork, collaboration, and respect. I wouldn’t disagree with any of these steps, but I would suggest they are missing the hidden block, the underlying cause of workplace issues and dysfunction in the first place.
Culture is comprised of beliefs, attitudes, behaviors, expectations, and the “way we do things” here. The culture is both spoken and unspoken, with the unspoken often being more powerful than the verbal or written edicts. Culture begins with those at the top and radiates throughout the organization. The change must begin at the highest levels.