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Should You Be Texting Your Patients?

First few Article Sentences

As technology advances, patients are becoming increasingly active partners in their care. The boost in sales of personal mobile health devices that deliver instant results, such as Apple watches and Fit Bits, is just one example of this shift. Patients are also moving away from phone calls, emails, or secured portals, and instead opting to interact with their care teams via quick text messages on their mobile devices. A recent article from Becker’s Hospital Review stated that only 5-10% of patients interact with web portals, while up to 90% engage via messaging from texts or other mobile methods, and more than 80% of patients prefer to use mobile devices.


Donovan, Danielle

 

Parker | Smith | Feek

Risk Management

September 10, 2019

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