First few Article Sentences
Are the words compassion, respect, and integrity in your organization's mission and/or core values? If so, then these ideals are important, and therefore, reflected throughout the organization. But how do we really permeate a culture with those organizational ideals? An extraordinary workplace culture begins with an enlightened leadership model in which leaders embody the very qualities of the organizational vision and values; not simply dictate them. Enlightened leaders operate from authenticity and strength of character rather than egos being driven by the need for power and validation. At all levels, great leaders make a critical difference in the workplace culture by replacing fear with trust and compassion. Teamwork, innovation, productivity, and efficiency emerge and thrive in a trusting atmosphere. Valued employees extend compassion and respect to patients, families, and to co-workers. Compassionate service directly influences patient satisfaction and safety, outcomes, reimbursement, and profitability. Conversely, the old model of fear-based leadership results in internal competition and rivalry, blocking genuine cooperation and communication.