First few Article Sentences
There have been Release of Information (ROI) requests as long as there have been medical records. Fulfilling ROI requests is expensive, inefficient, and frequently, intimidating due to the many rules and regulations regarding the release of patient information as well as the time, cost and effort needed to maintain the process. Faced with these issues, many providers outsource the ROI process to third-party vendors.
There are many vendors that provide ROI management services. The business model used by many of these vendors is not advantageous to the provider because:
Healthcare providers should reconsider their ability to manage the ROI process because there are solutions available now that assure compliance, quality and offer the ability to charge ROI fees. Some of these solutions include the ability to automate payment collection for ROI requests, manage all aspects of the ROI process, offer audit capabilities and provide low cost and secure electronic delivery.