Director Ambulatory Optimization & Transformation, Madison, WI

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We are seeking a Director, Ambulatory Access Optimization and Transformation:

• Responsible for the operational and programmatic leadership of transformation in the ambulatory setting.
• Lead cross-functional teams to identify opportunities for innovative solutions and implement new processes and technology to increase quality and efficiency.
• Collaborate with key stakeholders and cross-functional teams to optimize and continuously improve ambulatory processes and workflows across the enterprise.
• Develop and monitor goals and objectives for ambulatory operation in alignment with strategies initiatives.
• Lead process improvement and technological innovation that results in meaningful contributions to our patients and those who care for them.
• Make data-driven decisions to support ambulatory clinics as they seek to achieve health equity and meet organizational goals.
• Develop goals and monitor success of programs aimed at improving ambulatory access.

Qualifications

• Bachelor's Degree in a relevant subject area such as Business Management, Healthcare Management, User-Centered Design, Industrial Engineering, or Information Technology Required
• Master's Degree in a relevant subject area such as Business Management, Healthcare Management, User-Centered Design, Industrial Engineering, or Information Technology Preferred

Work Experience

• 7 years work experience, with at least 5 years relevant experience in healthcare consulting, information technology, user-centered design, process improvement, including at least 3 years of direct people management Required
• 10 years work experience in a large academic or complex health program that included department/specialty specific services. Experience with Lean Management or Agile processes Preferred

Licenses & Certifications

• Epic software certifications in EpicCare Ambulatory, Cadence Scheduling, or related applications Preferred

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