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Clinical Information Systems Manager, Seattle, WA

Virginia Mason Medical Center


Seattle, WA

February 7, 2018

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Clinical Information Systems Manager

Management | Fulltime - Regular | Seattle, WA, US | 40 hours per week
Job Number: 172762
Department: CIS-Production
Hours: Days Variable

Honored as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason in Seattle, WA, is internationally recognized as a preeminent organization that is focused on transforming health care. True to that vision, we spent this past decade creating and delivering a multitude of innovations. The results? Industry-changing process improvements and initiatives that have revolutionized our ability to eliminate waste, cut costs, and most importantly, improve the quality of services. Our commitment to Team Medicine and the transformation of health care is what built our reputation as a quality leader, and empowers us with the capability to provide rapid access to care through our Virginia Mason Production System.

As a key member of our leadership team, you will help to continually develop the results-driven initiatives that define our success and are transforming healthcare.

Virginia Mason is seeking an accomplished Clinical Information Systems (CIS) Manager to lead our Cerner CIS Production Support and System Engineering team. This manager provides leadership and management expertise to the CIS team, ensuring the reliability and integrity of the EHR. The manager develops and manages teams of systems and application engineers, ensuring all services are delivered in accordance with the Virginia Mason vision and values of Teamwork, Integrity, Excellence and Service (TIES). This position will manage the day-to-day operations of the EHR, including incident management, system maintenance, performance monitoring and improvement, technical upgrades, and application enhancement requests; and participate in the planning process for new applications and technologies. The manager must possess a thorough working knowledge of IT operations and process improvement methodologies.


  • Equivalent of a four year college degree in information systems or a related field.
  • 5+ years of increasingly responsible information systems management experience.
  • Knowledge of Cerner Millennium preferred.
  • Excellent communication, management and interpersonal communication skills.
  • Demonstrated ability to multitask, prioritize and make timely decisions.
  • Experience with using and implementing SDLC processes (Agile, Waterfall, etc.).
  • Experience with reporting productivity metrics and KPI's around production support.
  • Experience with IT management and process improvement methodologies, ITIL and Lean preferred.

Virginia Mason offers much more than competitive compensation and benefits. With continuing education opportunities and the added potential of relocation assistance, you will find our commitment to your well-being is both rewarding and refreshing.

There is also the lifestyle benefit that comes with finding yourself in the heart of the Pacific Northwest. Surrounded by the vibrancy and sophistication of one of the country's most livable cities, finding the perfect urban or outdoor pursuit will instinctively and pleasurably become second nature.

We are an equal opportunity/affirmative action employer.

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